Terms & Conditions
1. Acceptance of Terms & Conditions
The customer agrees to fully comply with all Hartmann Ventures Terms & Conditions by acceptance of a collaboration with Hartmann Ventures. These Terms & Conditions apply to all services provided by Hartmann Ventures.
2. Acceptance of Collaboration
Hartmann Ventures provides the customer with a written quotation. A by the customer signed and in written or electronic form to Hartmann Ventures returned copy of the written quotation constitutes the acceptance of a collaboration.
3. Change Requests
Additional services over and above the signed quotation are to be raised by Hartmann Ventures to the customer by quotation for approval or rejection. In case of rejection, the work will not be executed, and no charges will apply. In case of acceptance, the work will be executed and become fully payable at the time of quotation acceptance.
The customer will be provided with an invoice payable within 14 days upon receipt. At this time the amount due will become payable. Payments may be made by bank transfer.
5. Collaboration Duration
Any indication given by Hartmann Ventures of a project’s duration is to be considered an estimate by the customer. Hartmann Ventures cannot be held responsible for any project delays, whatever the cause. Estimated project duration should be deemed to be from the jointly defined collaboration kick-off date. Each person day consists of 8 hours work by Hartmann Ventures.
6. Collaboration Completion
Hartmann Ventures considers the collaboration complete upon receipt of the customer’s review and written confirmation.
The customer and Hartmann Ventures agree to allow the other party to use each other’s names and logos on their own website and other marketing materials by entering a collaboration. Either party may request one of the following options:
● Usage in marketing presentations but not on the website
● Collaboration may only be communicated verbally
● One or both parties may not speak about the collaboration
8. Copyrights and Trademarks
By supplying any data to Hartmann Ventures for inclusion in executed work, the customer declares that it holds the appropriate permissions and grants Hartmann Ventures permission to use this material freely in the pursuit of the executed work. The ownership of such materials will remain with the customer, or rightful copyright or trademark owner.
9. Data Formats
The customer agrees to Hartmann Ventures’ definition of acceptable means of supplying deliverables to the company. Any deliverables are to be supplied to Hartmann Ventures in electronic format via e-mail or by granting permission to a shared cloud workspace such as a Google Drive or Microsoft OneDrive folder.
10. Rights of Refusal
Hartmann Ventures will not include in its work any text, images or other data which it deems to be immoral, offensive, obscene or illegal. Hartmann Ventures also reserves the right to refuse the inclusion of submitted material. Hartmann Ventures is to be held in no way responsible for any such data being included.
Hartmann Ventures’ expenses such as travel and accommodation costs shall be reimbursed by the customer as occurred upon submission of proper receipts.
A collaboration can be cancelled by written confirmation. The customer will then be invoiced for all work completed. The open balance must be paid within 30 days.
Hartmann Ventures makes no warranties of any kind, express or implied, for any and all services that it supplies. Hartmann Ventures will not be held responsible for any and all damages resulting from services it supplies. Hartmann Ventures is not responsible for any loss, or consequential loss of data, or non-delivery of products or services, of whatever cause. Any claim against Hartmann Ventures will be limited to the relevant fee(s) paid by the customer. Hartmann Ventures reserves the right to use the services of sub-contractors, agents and suppliers.
These Terms & Conditions supersede any previous Terms & Conditions distributed in any form. Hartmann Ventures reserves the right to change any rates and any of the Terms & Conditions at any time and without prior notice.